Updated Articles

  1. Frequently Asked Questions

    What is Your Health Idaho? Your Health Idaho is Idaho’s state-based health insurance marketplace where you can shop, compare, and choose the health, dental, and vision insurance plan that is right for you. Your Health Idaho is also the on...
  2. Troubleshooting Account Access

    Use the troubleshooting table below to address common account accessibility issues. Issue Resolution/Steps I am locked out of my account Wait 30 minutes If you don’t remember your password, you can reset it &nbs...
  3. Uploading Documents to Your Account

    If you need to upload documents to complete your enrollment or if you are asked to provide documentation to validate an event or information, the steps below will walk you through how to upload your files to Your Health Idaho. Common scenarios in...
  4. Understanding DMIs

    Understanding Data Matching Inconsistencies:  Your eligibility determination for coverage and an Advanced Premium Tax Credit is based on your self-reported information. To confirm the accuracy of the information submitted, Your Health...
  5. Resetting Your Password

    Password Length and Complexity Requirements Protecting your personal information and privacy is of utmost importance at Your Health Idaho. That is why we require that all passwords meet a minimum-security standard.  When setting your passwo...
  6. Your Health Idaho Account is Locked

    Your Health Idaho allows for three failed login attempts before locking an account. Locked accounts will display the message: “ Your account has been locked due to several unsuccessful login attempts. Please try again later. ” If your...
  7. Changing Your Password, Security Question or Email

    You can update your password, security question, or email at any time in Account Settings when you are logged into your account.  Here are some important tips to remember when updating your Account Settings: •    Passwor...
  8. Advance Premium Tax Credits

    What is  an Advance Premium Tax Credit ?     The Advance  Premium Tax Credit  (APTC)  acts as an instant discount to cover some or all the monthly costs for health insurance coverage .  Idahoa...